FAQQuestions and answers
Questions,answered from the record.
Every answer here comes from this website's own pages. Where a fact is still being confirmed, the answer says so and carries a marker.
Company
Q01What does A.K. Outsourcing Services do?
The company is registered for software and computer-related services (NIC 722). The proposed scope on this website is technology for finance and HR operations: workflow automation, dashboards and MIS, data processing and migration, custom back-office software, document digitisation and IT-enabled back-office support. The service list is being confirmed.
Q02Where is the company registered?
A.K. Outsourcing Services Pvt. Ltd. is a private limited company registered in Delhi, CIN U72200DL2009PTC187350, incorporated on 6 February 2009. The registered office address is being confirmed and will be published here.
Q03Is the company part of a group?
Yes. A.K. Outsourcing Services is part of the GKC Group.
Q04Does the company provide audit or tax advice?
No. A.K. Outsourcing Services is a technology and services company. It does not provide audit, certification or tax advisory services.
Q05What is the company's CIN?
U72200DL2009PTC187350. The CIN shows a private limited company (PTC) registered in Delhi (DL) in 2009 with activity code 72200.
Q06When was the company incorporated?
On 6 February 2009, as recorded on the Ministry of Corporate Affairs company master data.
Q07What does 'NIC 722' mean?
It is the registry activity under the National Industrial Classification: software and computer-related services. It describes how the company is registered, not a list of services.
Q08Who are the directors?
This website does not list directors. The company record on the About page shows the name, CIN, date of incorporation and registry activity.
Q09Does the website name clients?
No. The website does not name clients or confirm client relationships. Capability pages describe the kind of work proposed.
Q10Does the company hold any security certification?
No third-party certification is claimed on this website. The intended controls are written out on the How it works page, and are being confirmed.
Capabilities
Q11Is the list of capabilities final?
No. The six capabilities are the proposed scope and the company is confirming what it offers. Each page is marked accordingly.
Q12How do I work out which capability fits my problem?
Use the three-question guide on the Capabilities page. It points to one or two pages and can fill in the enquiry topic for you.
Q13Do you replace our payroll or accounting software?
No. The proposed approach is to automate the steps around your existing software: collecting, checking and reshaping data, and handing it over for approval.
Q14What happens when a rule fails?
The item goes to an exception queue with the reason and an owner. It does not move on until someone resolves it and records how.
Q15Which dashboard tool do you use?
The choice follows your existing systems and licences. The website lists tools by category only; no vendor partnership is claimed.
Q16Can the MIS run from spreadsheets?
Yes, where that is what you have. Spreadsheet sources get the same reconciliation checks as system data.
Q17How much history should we migrate?
Usually open items and balances plus the periods you actively use. Older periods can stay in a readable archive, provided the retention rules are met. The note on this website sets out the main ones.
Q18Do you keep a copy of our data?
Only for the duration and purpose agreed in writing, and it is deleted afterwards. See how data is handled on the How it works page.
Q19Who owns the code?
Ownership and hand-over of source code are set in the written scope for each piece of work.
Q20Can you build on our cloud or servers?
That is the preferred option where you have them, so the tool sits inside your own access controls.
Q21Is a scanned copy a valid record?
It depends on the law that requires the record. Some records may be kept electronically; some originals must still be kept. Confirm each class with your advisers before disposing of paper.
Q22Can you work at our premises?
The proposed options include on-site scanning where records should not leave your office.
Q23Is this the same as payroll outsourcing?
No. The proposed support covers IT-enabled processing tasks around finance and HR operations. It does not include advice on tax or labour law.
Q24Who can see our data?
Only the named people working on your tasks, through accounts you can see and revoke.
Delivery
Q25How does a request move through the work?
Through five stages: intake, validation, processing, review and delivery. Each stage has written checks, the maker and checker are different people, and each item leaves a run log. This is the intended delivery model.
Q26How does an engagement start?
With a walkthrough of the current process, then a written scope, a build and transition in a test environment, and a parallel run before anything switches over.
Q27What is a parallel run?
One full cycle run in both the old and the new way, with the results compared. Nothing switches over until the results agree.
Q28What stays with our team?
Approval of every posting and payment, decisions on exceptions, ownership of your systems of record and access decisions. The capability pages set out who does what for each kind of work.
Q29Can the work run on our own systems?
Yes. Where you have systems and cloud accounts, working inside them is the preferred option, so the work sits under your own access controls.
Q30What is maker-checker?
A control where one person prepares an output and a different person checks it against the input and the checklist before it is released.
Security and data
Q31How is personal data handled?
When the company processes employee or finance data for a client, the client is normally the data fiduciary and the company a data processor under the DPDP Act, 2023, working under a written contract. The How it works page sets out the intended controls.
Q32When do the DPDP Rules, 2025 apply?
The Rules were published in November 2025. Most operational duties, including security safeguards (Rule 6), breach intimation (Rule 7) and retention (Rule 8), commence eighteen months after publication, in May 2027. A reported proposal to shorten that window had not been notified as at 25 September 2026.
Q33How long are access logs kept?
The intended practice is at least one year, in line with the DPDP Rules, 2025.
Q34What happens to our data at the end of the work?
It is kept only for the agreed purpose and period, then deleted, with a written confirmation of deletion.
Q35What happens if there is a data breach?
The written runbook is: contain, assess, tell the client without delay so it can meet its own notice duties, then fix the cause.
Q36Should we send employee data through the enquiry form?
No. Please do not include employee or customer personal data in an enquiry. Describe the process and the systems instead.
Technology
Q37Which tools do you use?
Tools follow your existing systems. The Technology page lists the stack by category. No vendor partnership is claimed.
Q38Which file formats can you work with?
Open formats such as CSV, XLSX, JSON and XML, PDF/A for long-term records, and files exchanged over SFTP or REST APIs. The aim is no manual re-keying.
Q39Do you use robotic process automation?
Only where no API or file route exists. The rule is API or file first, screen automation last.
Working with us
Q40How do I contact the company?
Use the enquiry form and the team replies by email. The telephone number, email address and WhatsApp number are being confirmed.
Q41What does it cost?
Pricing depends on the process, volumes, systems and turnaround. Send an enquiry describing the work and the team will reply with a written scope.
Q42Does sending an enquiry start an engagement?
No. An enquiry is only a question. Any work starts with a written scope agreed by both sides.
Q43Can I estimate how much time a manual task takes today?
Yes. The manual-hours calculator on the Tools page works only from the numbers you enter. It does not estimate savings.
Q44Is there a checklist for preparing a data migration?
Yes. The readiness checklist generator on the Tools page builds a list from five questions, which you can tick and copy.
Careers
Q45Are there open roles?
Open roles are being confirmed. The Careers page describes the kinds of roles the work needs.
Q46Can I send a CV?
Yes. The Careers page has an application form that accepts a PDF or DOCX file up to 2 MB. In this preview nothing is sent.
Q47How long is my CV kept?
For the retention period set in the privacy policy, then deleted, or earlier if you ask.
This website
Q48Is the assistant a live AI model?
Not in this preview. It answers from this website's own content in your browser and does not store your questions. A live model needs approval first.
Q49Does the website use tracking cookies?
No. There are no advertising or tracking cookies. Display settings are kept in your browser's local storage, and campaign tags from the address you arrived from are kept for the browser session only.
Q50Can I make the text larger or turn off motion?
Yes. Use Display settings in the footer to change text size, switch on high contrast or reduce motion. Your choice is remembered in this browser.
Q51Are the photographs of the company's offices or staff?
No. The photographs are illustrative stock images and do not show the company's premises, people or clients.
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